Audyty i raporty

In the second part of “quick accessibility audit for mObywatel, we focus on keyboard support and forms. We review, among others, the user dashboard and, as a form example, we selected the e-Deliveries mailbox setup flow – checking whether the entire process can be completed without frustration and where obstacles appear.

The mObywatel website is one of the most important public services for handling official matters online. As part of the “A11y Check” series, we evaluated its accessibility and how users relying on assistive technologies experience the service. This is the first part of a short audit showing how inclusive and user-friendly the platform really is.

In the second part of the “A11y Check” accessibility audit of the PKP Intercity website, we focus on comfort of use when navigating with a keyboard or screen reader. We analyse forms, interface interactions, and page title and language settings, examining how they affect the journey planning and ticket purchase flow and where accessibility barriers occur.

The PKP Intercity website is a key place where passengers plan their journeys, so its accessibility has a real impact on users. As part of our “A11y Check” series, we examined the essential steps leading to ticket purchase. This is the first part of a quick audit assessing how accessible the service is for everyone.

The second part of our quick audit from the “A11y Check” series. The Rzecznik Finansowy’s (Financial Ombudsman’s) website helps citizens obtain information and support in disputes with financial institutions such as banks, insurers, loan companies, and pension societies.

The website helps citizens get information and support in disputes with financial institutions such as banks, insurers, loan companies, and pension societies. It allows users to submit a request for intervention or mediation, learn about consumer rights in the financial market, and access assistance from Rzecznik Finansowy (Financial Ombudsman) specialists.